If you have signed up before the weekly order deadline of Wednesday at 11:55pm AEST, you will receive your order within the same week. If you signed up after the weekly deadline, your first order will be scheduled for the following week.

All deliveries are typically made between 7:00am and 7:00pm local time. The exact time of delivery cannot be specified, as we optimize deliveries within your neighbourhood in order to minimize our carbon emissions and negative environment effects.

Our delivery team will provide you with the most accurate delivery window possible on the day of delivery, as long as we have your phone number on file. We will ring your doorbell or knock upon arrival, unless requested otherwise.

Yep, you’re in control. Just cancel before Wednesday 11:55 pm AEST and you won’t be charged for that week’s box. If something wasn’t right with a past box, email us at help@oddies.au
- we’d love the chance to make it right before you leave us.

Every Tuesday around 2pm we post the Weekly Harvest on our website and socials. That list covers what’s going out Wednesday to Saturday. If you sign up after the cut-off (each Wednesday at 11:55pm) - you’ll get the following week’s harvest.

Straight from Aussie farms, greenhouses, and distributors. We rescue the fruit and veg that retail stores reject for looking “imperfect” or for being surplus. Whenever we can, we go local so you’re getting the freshest stuff with the smallest footprint.

Nope. We’ll leave it in a safe spot. If you’re in an apartment, drop us your buzzer or access code so we can get it to your door. Want to go the extra mile? Leave out a cooler - but no stress if you don’t.

Absolutely. A knobbly carrot or spotty apple still tastes exactly as nature intended. The odd shapes are just proof that it hasn’t been through the supermarket beauty pageant.

Yes. Think of it like a surprise farmers’ market haul delivered to your door. Some staples may repeat, but we keep things rotating so it stays fresh and interesting.

Menus are fixed to cut waste and keep things simple. Allergic or really hate something? Use our substitution form to swap it out for more of something you love.

It happens, and we’ve got your back. Just let us know and we’ll credit or replace it. Your first box also comes with a 100 percent money-back guarantee.

Very. We pack in a cold-storage warehouse and deliver in refrigerated vans. Even if your box hangs out at the front door for a bit, your cucumbers will stay cool and crisp.

All payments go through our secure online platform. We accept major debit and credit cards, plus Apple Pay, Google Pay, and Shop Pay. Everything is encrypted and private.